Buying a plan
Tell us the plan, the number of tenants and the name and address the invoice should go to. We reply with the invoice and switch the plan on in your workspace.
Write to us. A person answers.
Choose the address that fits your question.
Addresses by purpose
- Buying a plan, invoices and prices: sales@glacierpointtech.com
- Help with the app or the portal: support@glacierpointtech.com
- Security reports: security@glacierpointtech.com
- Privacy requests: privacy@glacierpointtech.com
- Questions about the terms: legal@glacierpointtech.com
Managed service providers
Tell us roughly how many tenants you look after. We walk you through the MSP plan and set up a workspace for your team.
Security reports
If you believe you have found a security problem in the app, the portal or this website, write to security@glacierpointtech.com. How to report a vulnerability says what to send.
Already a customer?
Write to support@glacierpointtech.com with your workspace’s name. When a run failed, say when it ran and on which computer; the app’s diagnostics carry status and error codes only, never a token or a user’s name, so you can attach them as they are.